Terms and Conditions

Last revised: October 04th 2024 8:22:53 pm

Introduction

This User Agreement is concluded between you (referred to as "You" or "User") and CocoCoin™ (CC) Platform (referred to as "we," "us," "our," "CC" "CocoCoin," or "the Platform"). By using, accessing, or attempting to use or access the CocoCoin™ (CC) website (https://www.CocoCoin.com), mobile applications, and any other services provided by CocoCoin or its affiliated companies (collectively referred to as the "Services"), you acknowledge that you have read, understood, and agreed to all the terms and conditions outlined in this User Agreement and Privacy Policy (collectively, the "Agreement"). This includes any amendments, updates, and other policies, terms, conditions, guidelines, rules, or written instructions published by CocoCoin™ (CC) on its website, mobile applications, or through its Services from time to time (together referred to as the "Legal Documents").

If you do not agree to or understand the terms of this Agreement or the Legal Documents, you must not access or use CocoCoin™ (CC) Services.

BY USING COCOCOIN SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

YOU UNDERSTAND THE RISKS ASSOCIATED WITH DIGITAL ASSET TRANSACTIONS AND THEIR DERIVATIVES;

YOU AGREE TO ASSUME ALL RISKS RELATED TO THE USE OF COCOCOIN SERVICES AND TRANSACTIONS INVOLVING DIGITAL ASSETS AND THEIR DERIVATIVES; AND

COCOCOIN SHALL NOT BE HELD LIABLE FOR ANY RISKS, LOSSES, OR ADVERSE OUTCOMES ARISING FROM YOUR USE OF ITS SERVICES.

CocoCoin™ (CC) is a globally accessible platform, and we are committed to providing our Services without any geographical restrictions. This Agreement applies to all Users worldwide, and no country or region is restricted from using CocoCoin™ (CC) Services, provided that such usage complies with applicable laws and regulations in your jurisdiction.

The Platform reserves the right to modify or update the Agreement and the Legal Documents at its sole discretion, and such changes will be effective upon their publication on our website or mobile applications. It is your responsibility to regularly review the Agreement and Legal Documents to stay informed about any updates. Continued use of CocoCoin™ (CC) Services after such updates constitutes your acceptance of the revised terms. CocoCoin™ (CC) also encourages all Users to conduct transactions responsibly and to familiarize themselves with the inherent risks of trading or managing digital assets. Our goal is to provide a secure, user-friendly, and globally inclusive environment for engaging in digital asset transactions.

Responsibility for Device and Internet Security

It is your sole responsibility to ensure that the device and internet connection you use for accessing and trading Digital Assets on CocoCoin™ (CC) are secure. For optimal performance and safety, we recommend using the latest version of Google Chrome to log in to CocoCoin. Please be aware that any losses or damages resulting from device or network vulnerabilities are solely your responsibility.

Compliance with Local Laws

CocoCoin™ (CC) operates globally, striving to provide unrestricted access to users around the world. However, it is the responsibility of each user to understand and comply with the laws and regulations applicable in their own country or jurisdiction. By using CocoCoin’s services, you acknowledge that you are acting in compliance with your local laws and take full responsibility for any legal obligations arising from your activities. CocoCoin™ (CC) does not assume liability for any breach of local laws by its users.

Commitment to Transparency

We trust our users to provide accurate information regarding their residency and location. Misrepresentation of your location or residency may result in actions such as account suspension or termination, in line with relevant laws and regulations. We encourage you to keep your account information up-to-date and notify CocoCoin™ (CC) promptly of any changes in your residency status.

Risk Disclosure

In addition to our comprehensive Risk Disclosure Statement, We want to highlight the following important points to help you better understand the potential risks associated with trading in digital assets:

IT IS ESSENTIAL THAT YOU FULLY COMPREHEND AND EVALUATE THE RISKS INVOLVED IN TRADING DIGITAL ASSETS BEFORE ENGAGING IN SUCH ACTIVITIES OR UTILIZING OUR SERVICES.

CAREFULLY CONSIDER YOUR RISK TOLERANCE BEFORE PARTICIPATING IN DIGITAL ASSET TRADING.

Despite the measures we take to support your trading experience, using CocoCoin's services may expose you to various risks, including but not limited to policy changes, regulatory compliance issues, investment fluctuations, trading uncertainties, and unforeseen events. The details of these risks, while not exhaustive, include:

(a) Policy Risks: CocoCoin™ (CC) users may face potential losses arising from amendments to national laws, regulations, or macroeconomic policies that could affect the normal trading of digital assets.

(b) Compliance Risks: Users might incur losses if their digital asset trading activities conflict with local laws or regulations.

(c) Investment Yield Risks: The digital asset market is highly dynamic and operates 24/7, with significant price fluctuations. This volatility can lead to gains as well as losses for users.

(d) Trading Risks: Successful transactions require agreement between all involved parties. CocoCoin™ (CC) does not guarantee or commit to the success of any individual trade.

(e) Force Majeure Risks: Events such as natural disasters, wars, strikes, cyberattacks, or other unpredictable and unavoidable circumstances could disrupt CocoCoin’s operations, potentially causing losses to users. In such cases, CocoCoin is not liable for damages.

(f) Delisting Risks: If a digital asset project undergoes bankruptcy, liquidation, dissolution, violates national laws, or requests delisting, CocoCoin™ (CC) may be required to remove the asset from its platform, which could result in user losses.

(g) Technical Risks: While rare, technical issues may arise during trading activities. Should such issues occur, users may experience disruptions or losses.

(h) Operational Risks: Risks can also arise from user operational errors, such as transferring funds to incorrect accounts or failing to follow established operational protocols.

(i) Account Freeze Risks: User accounts may be frozen or confiscated by legal authorities in cases involving debt disputes, fraudulent activities, or suspected crimes.

CocoCoin is dedicated to providing a secure and reliable trading platform accessible to users worldwide. We encourage you to educate yourself about these risks and trade responsibly.

Eligibility and Registration

1. By registering for a CocoCoin™ (CC) Account or using or accessing CocoCoin™ (CC) Services, you confirm and agree that: (i) you are of legal age in your jurisdiction to enter into a binding contract; (ii) you possess full legal capacity and proper authorization, whether as an individual, legal entity, or organization, to enter into this Agreement and use the CocoCoin™ (CC) platform; (iii) you have not been previously suspended or restricted from using CC or its Services; (iv) you do not already maintain an existing CocoCoin™ (CC) Account; (v) CocoCoin (CC) Services are available to you, and you are not restricted from accessing them under applicable laws; (vi) if acting as an agent or representative of a legal entity, you have the necessary authority to bind that entity to this Agreement and to use CocoCoin™ (CC) Services on its behalf; and (vii) your use of CocoCoin™ (CC) Services complies with all applicable laws and regulations, including but not limited to those relating to anti-money laundering, anti-corruption, and counter-terrorist financing.
2. All users must register for a CocoCoin Account to access CocoCoin™ (CC) Services. During registration, you are required to provide accurate and complete information as specified in this Agreement or as requested by CocoCoin™ (CC). By registering, you accept this Agreement, the Privacy Policy, and other relevant CocoCoin™ (CC) policies. CocoCoin reserves the right to refuse to create an account at its sole discretion. You agree to keep your registration information current and accurate by updating it as necessary. Each user whether an individual, business, or legal entity may maintain only one primary account. The creation, use, protection, and management of all CocoCoin™ (CC) accounts are governed by the provisions of this Agreement unless stated otherwise in this or related legal documents.
3. CocoCoin™ (CC) Services are accessible worldwide, without restriction to any specific countries or regions. Users are encouraged to ensure compliance with local laws regarding the use of digital financial services. While CocoCoin™ (CC) makes every effort to provide unrestricted access, users are responsible for understanding and adhering to the legal requirements applicable in their jurisdiction. CocoCoin™ (CC) retains the right to modify its services, terms, or conditions as necessary to ensure compliance with global standards and to improve user experience. Any changes will be communicated promptly to ensure transparency and continued accessibility for users globally.

Account Security Management and User Information

Users understand and agree that it is their sole responsibility to maintain the confidentiality of their CocoCoin™ (CC) account and password. Users are responsible for all activities conducted through their CocoCoin™ (CC) account, including but not limited to sharing information, consenting to terms, renewing agreements, or purchasing services. Users assume full responsibility for all actions and statements made using their accounts and passwords. Users agree to the following:

(a) Users should create strong passwords according to CocoCoin’s guidelines (passwords include, but are not limited to, login passwords, fund passwords, registered mobile numbers, mobile verification codes, Google authentication, etc.). Users should avoid choosing obvious words or dates, such as their names, nicknames, or birthdays.

(b) Users must not disclose their account credentials to others or use another person’s account credentials. If an account is compromised due to factors outside CocoCoin’s control (e.g., hacking, viruses, or user negligence), CocoCoin will not be held responsible.

(c) Users are prohibited from giving, lending, transferring, or otherwise sharing their CocoCoin™ (CC) account with third parties without CocoCoin’s consent.

(d) CocoCoin™ (CC) recognizes user instructions based on the provided account credentials. Any activity performed after logging in with valid credentials will be considered as the user’s own actions. The electronic records generated through user accounts serve as valid evidence of these activities, and users bear all resulting responsibilities.

(e) Users must take appropriate measures to secure their accounts and update their security settings when notified by CocoCoin™ (CC) of potential risks.

(f) If unauthorized use of an account and password is identified, CocoCoin™ (CC) and authorized entities reserve the right to hold the actual user accountable.

If a user discovers unauthorized access to their account, they must immediately notify CocoCoin™ (CC). and request a suspension of relevant services. If the user fails to promptly notify CocoCoin™ (CC), they bear full responsibility for any resulting consequences. Users acknowledge that CocoCoin™ (CC) requires a reasonable timeframe to act on such requests and will not be liable for losses incurred before taking action.

CocoCoin™ (CC) reserves the right to suspend, interrupt, or terminate services, remove registration information, or seize illicit gains if any activity jeopardizes the security or integrity of trading.

The following circumstances may trigger such actions:

(a) CocoCoin determines that the user-provided information is false, invalid, or incomplete (e.g., registering with another person’s identity or providing inconsistent verification information).

(b) Suspicious or abnormal transactions are detected, or the account appears to be involved in illegal activities.

(c) The account is suspected of money laundering, unauthorized cash-out transactions, fraudulent activities, or other unlawful conduct.

(d) Users engage in activities that endanger trading security or fairness, such as tampering with data, stealing information, or launching attacks against other accounts.

(e) Users violate the terms or underlying principles of this agreement.

(f) The account is involved in market manipulation practices, including pump-and-dump schemes, wash trading, self-trading, spoofing, or layering.

(g) Any other violations of this agreement.

(h) Other situations where CocoCoin™ (CC), at its discretion, deems it necessary to suspend or terminate services for security or other reasons.

To close an account, users must first settle all outstanding payments, withdraw eligible digital assets, and submit a formal request to CocoCoin™ (CC). for account deactivation. The account will be closed upon CocoCoin’s approval.

If the user fails to complete identity verification, CocoCoin™ (CC). reserves the right to terminate account services without prior notice. This includes suspending, closing, or deleting the account and its associated data.

Account suspension, interruption, or termination does not absolve the user of their responsibilities. Users remain liable for any breaches or damages resulting from their actions while using CocoCoin’s services.CocoCoin™ (CC). may also retain relevant user information as needed.

CocoCoin™ Integrated Services

The services provided by CocoCoin™ (CC). under this agreement include the following:

(a) User Accounts:

A user account will be created upon successful registration with CocoCoin™ (CC).. This account will record all user activities on the platform. Each account is unique to its respective user and serves as the primary method for accessing CocoCoin's services.

(b) Digital Asset Trading:

Users can submit trading instructions to exchange digital assets within their CocoCoin™ (CC). account for other digital assets.

(c) Digital Asset Deposits and Withdrawals:

Users can deposit digital assets into their CocoCoin™ (CC). accounts from external wallets or withdraw assets from their CocoCoin accounts to other designated addresses.

(d) Trading Confirmation:

Users acknowledge that any trading instructions confirmed through CocoCoin's procedures are considered final and binding. Execution times are based on CocoCoin's operational system. CocoCoin™ (CC). is not liable for disputes or losses resulting from users failing to review or confirm transaction details in a timely manner.

(e) Transmission of Trading Instructions:

CocoCoin™ (CC). transmits user trading instructions as they are input. Users understand that CocoCoin™ (CC). acts solely as a facilitator for digital asset transactions and does not participate as a buyer or seller. CocoCoin™ (CC). does not handle fiat currency deposits or withdrawals directly.

(f) Transaction Records:

CocoCoin records all user activities on the platform. Users can access and review these records in real time through their account dashboards.

(g) Security Settings for Transactions:

For enhanced security, CocoCoin™ (CC). may impose transaction limits or restrictions, such as setting maximum trading amounts or frequency. While these measures may introduce minor inconveniences, they are designed to protect users and the platform.

(h) System Error Management:

CocoCoin™ (CC). reserves the right to correct errors arising from system failures or other issues, irrespective of whether they benefit CocoCoin™ (CC). or the user. If an error results in a user receiving more digital assets than entitled, the user is required to return the excess or comply with CocoCoin's instructions for rectification.

(i) Peer-to-Peer Trading Service:

CocoCoin™ (CC). offers a platform for users to trade digital assets directly with one another. This P2P service allows users to act as either buyers or sellers.

(j) Digital Asset Futures Trading:

CocoCoin™ (CC). facilitates futures trading, enabling users to open or close positions on futures contracts. Users acknowledge that futures trading is a high-risk activity involving significant leverage and potential losses.

(k) Copy Trading Service:

CocoCoin™ (CC). provides a copy trading feature, allowing one user ("Follower") to replicate the trades of another user ("Trader").

(l) Fiat Services:

CocoCoin™ (CC). collaborates with global partners to offer users the ability to convert fiat currencies into digital assets via bank transfers, credit/debit cards, or other supported payment methods.

(m) Additional Services:

CocoCoin™ (CC). may introduce new services or features periodically.

The services outlined above are provided on an "as-is" basis and may be updated, modified, or discontinued at CocoCoin's sole discretion. Any changes will be applicable globally, without restrictions based on user location. Specific services may have additional terms outlined in CocoCoin's legal documentation. By using the platform, users acknowledge their understanding and acceptance of these terms.

CocoCoin™ (CC) retains the right to suspend services or user access if:

(a) The user violates this agreement.

(b) System integrity or platform security is at risk.

16. Suspension may occur under the following circumstances:

(a) System failures or technical disruptions.

(b) Force majeure events affecting service availability.

(c) Security threats, such as attempted attacks or unauthorized access.

(d) Errors in critical systems, including pricing mechanisms.

(e) Suspected unauthorized or illegal activity.

(f) Investigations required by law or for platform security.

(g) Decisions to cease support for certain digital assets due to hard forks or regulatory changes.

(h) Regulatory or societal changes that impact service provision.

(i) Any other reason deemed necessary by CocoCoin to protect users or the platform.

Service Rules

By using CocoCoin’s services, you agree to comply with the following rules and regulations:

1. Legal Compliance and General Conduct (a) You agree that all activities conducted on CocoCoin’s platform must comply with applicable laws, this Agreement, and any related guidelines established by CocoCoin™ (CC).

(b) You must not engage in any activities that could harm the public interest, violate public morals, or infringe upon the rights of others, including actions that may hinder or disrupt other users’ ability to use the services.

2. Prohibited Activities (c) You agree not to engage in market manipulation, including but not limited to pump-and-dump schemes, wash trading, self-trading, front-running, quote stuffing, spoofing, or layering, regardless of whether they are legally prohibited.

(d) Without CocoCoin’s prior written consent, the following commercial use of CocoCoin’s data is strictly prohibited:

• Trading services using CocoCoin’s market data or quotes.
• Services that feed or stream CocoCoin’s market data.
• Any third-party sites or apps charging for or profiting from CocoCoin’s market data.

3. Content and Data Use Restrictions (e) Without prior consent from CocoCoin™ (CC), you may not modify, replicate, copy, download, store, transfer, disseminate, or create derivative works based on CocoCoin’s intellectual property. This includes circumventing or removing any copyright notices or using our data for commercial gain.

(f) You may not use automatic tools (e.g., bots, web crawlers, or spiders) to scrape, replicate, or interfere with the structure and functioning of CocoCoin’s services. Additionally, unauthorized access or any form of hacking or disruption to our platform or services is strictly prohibited.

4. Account Security and Monitoring CocoCoin™ (CC). reserves the right to monitor your account for any violations of these terms. If we find that you have violated any provision of this Agreement, we may take actions such as:

• Blocking or canceling orders.
• Freezing or terminating your account.
• Reporting the incident to the relevant authorities.
• Removing or deleting any information deemed to be in violation.

5. Prohibited Businesses Certain activities are prohibited on CocoCoin™ (CC). These include, but are not limited to:

(a) Unlicensed sale of firearms, ammunition, or explosives.

(b) Activities related to fraud, money laundering, or terrorist financing.

(c) Sale or distribution of counterfeit goods or those infringing on intellectual property rights.

6. Global Accessibility CocoCoin is available to users worldwide. We do not block access to any specific countries, but we do reserve the right to monitor and restrict services based on legal or regulatory requirements in any jurisdiction we operate in.

7. Compliance with Regulations CocoCoin’s platform may be subject to various regulations depending on your location. In such cases, we may need to adjust or limit certain services to comply with local laws or regulations.

8. Violation and Consequences If we suspect your account is involved in any of the prohibited activities listed above, CocoCoin™ (CC) reserves the right to:

• Suspend or terminate your account.
• Freeze your funds or cancel transactions.
• Report suspected illegal activity to authorities.
• Take any other action necessary as required by applicable laws.

By using CocoCoin’s services, you acknowledge and agree to abide by these terms and any amendments we may make to ensure compliance with the laws, regulations, and the ongoing security of our platform.

Account Restrictions

By agreeing to these Terms and Conditions, along with the related legal documents, you acknowledge and accept that CocoCoin™ (CC) has the right, at its sole discretion and at any time, to take the following actions concerning your account:

1. Blocking and cancelling orders – We reserve the right to block or cancel any order request.
2. Freezing your account and assets – If necessary, we may temporarily freeze your account and any assets associated with it.
3. Clawback of profits – In cases where profits are earned through violations of these Terms or any other legal documents, we may reclaim those profits to address any associated losses.
4. Publishing violations – If violations are detected, we may disclose details about the alleged violations and the actions taken.
5. Deleting information – Any information you provide that violates our policies may be removed.

In certain cases, and at our sole discretion, CocoCoin™ (CC) may take these actions if we suspect any of the following:

• Violation of agreements – If your account violates the Terms or any legal documents.
• Violation of laws and regulations – If your account violates any local, regional, or international laws or regulations.
• Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) violations – If your account breaches AML or CTF regulations.
• Regulatory or legal compliance – If your account is found in violation of any regulatory authority’s requirements, a court order, or a valid subpoena.
• Pending investigations – If your account is associated with any pending legal proceedings, investigations, or government action.
• Unreconciled balances – If there is any outstanding issue related to your account balance that needs resolution.
• Unauthorized access attempts – If there are signs of an unauthorized person trying to gain access to your account.
• Improper use of account information – If there is suspicion that your credentials or other account information are being used improperly or without your authorization.
• Involvement in prohibited businesses – If your account is found to be related to any activities prohibited by CocoCoin™ (CC)
• Suspicious or fraudulent activity – If there are indications of fraudulent or suspicious behavior associated with your account.
• Inactivity – If your account has not been accessed for over one year.

By using CocoCoin™ (CC) services, you agree that, if any of the above situations arise, we reserve the right to promptly investigate and take the necessary actions. These may include restricting or closing access to your account, regardless of your location, if we believe that there has been a violation of these Terms, legal documents, or applicable laws and regulations.

CocoCoin™ Charges and Pricing Terms

We reserves the right to apply service charges as outlined in this Agreement. We also retain the right to update, adjust, or introduce new service charges at any time, based on our sole discretion. Additionally, we may modify or end any ongoing promotional offers as we deem appropriate.

Unless explicitly stated otherwise or mutually agreed upon, you acknowledge and accept that CocoCoin™ (CC) is authorized to deduct the applicable service charges directly from your account’s assets.

Please note that service charges may vary depending on your location, and CocoCoin™ (CC) may adjust pricing based on your country or region. However, CocoCoin™ (CC) is committed to providing service to users worldwide, with no country or region restrictions.

Liabilities

CocoCoin™ (CC) is dedicated to providing its services to you based on availability and functionality. However, CocoCoin™ (CC) makes no express or implied guarantees regarding the Services, including, but not limited to, their applicability, accuracy, reliability, sustainability, or suitability for specific purposes. Additionally, CocoCoin does not provide any commitment or warranty about the validity, correctness, quality, or stability of the technology and information associated with the Cococoin.com platform.

While CocoCoin reviews the content shared by digital asset project owners, we do not guarantee or take responsibility for the completeness, accuracy, or legality of this information. Users are encouraged to make decisions based on their own independent judgment and, if necessary, consult with advisors or conduct personal research. Any risks associated with transactions based on this information are solely the responsibility of the User, and no legal claims related to these risks can be made against CocoCoin. Any disputes between users and project owners are to be settled directly between the parties involved, and CocoCoin shall not be held liable for any transaction-related risks or legal issues.

Disclaimer of Warranties: To the fullest extent permitted by applicable law, CocoCoin’s services and materials, along with any other product, service, or item provided by or on behalf of CocoCoin, are offered on an "as is" and "as available" basis. CocoCoin explicitly disclaims, and you waive, all other warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, or warranties arising from course of performance, course of dealing, or usage in trade. CocoCoin makes no representation or warranty that the website, services, or materials provided are accurate, complete, reliable, up-to-date, free of errors, or free from viruses or harmful components. We do not guarantee that any order will be executed, accepted, recorded, or remain open. Unless explicitly stated otherwise, you acknowledge and agree that you have not relied on any statement or agreement, whether oral or written, regarding your use of CocoCoin’s services. Furthermore, CocoCoin is not liable for losses or damages arising from:

• (a) Inaccuracies or omissions in digital asset price data,
• (b) Errors or delays in data transmission,
• (c) Interruptions in data service,
• (d) Scheduled or unscheduled maintenance leading to service interruptions or changes,
• (e) Damages caused by other users' actions or breaches of this agreement,
• (f) Damages from illegal actions of third parties or unauthorized actions affecting CocoCoin,
• (g) Other exclusions mentioned in platform rules and disclaimers provided by CocoCoin.

Disclaimer of Implied Warranties: The disclaimer of implied warranties in this section may not apply if prohibited by the laws of the jurisdiction in which you reside.

Limitation of Liability and Disclaimer of Damages: To the maximum extent allowed by law, CocoCoin and its affiliates, including their shareholders, officers, directors, employees, agents, contractors, licensors, suppliers, and representatives, will not be liable for any incidental, indirect, special, punitive, or consequential damages, including but not limited to damages for loss of data, information, revenue, profits, or other business or financial losses, arising from the use of CocoCoin’s services, performance or non-performance of these services, or any related products or services. This applies even if CocoCoin has been informed of the potential for such damages, except in cases where the damages result from CocoCoin’s gross negligence, fraud, willful misconduct, or intentional violation of law. In certain jurisdictions, the exclusion of incidental or consequential damages may not be applicable.

Limitation of Liability: Notwithstanding any of the above, CocoCoin’s liability, including that of its affiliates, will not exceed the total amount of transaction fees paid by you to CocoCoin under this agreement during the three-month period immediately preceding the event that triggered the claim for liability.

You agree to indemnify and hold harmless CocoCoin, its affiliates, contractors, licensors, and their respective directors, officers, employees, and agents from any claims, suits, costs, damages, or expenses (including legal fees and penalties imposed by regulatory authorities) arising from (i) your use of CocoCoin services, (ii) any breach of this agreement, or (iii) violations of applicable laws, regulations, or the rights of third parties during your use of the platform. If required to indemnify CocoCoin, we have the right to control any related action or proceeding and may choose to settle the matter at our discretion and on terms we deem appropriate.

Termination of Services

By using CocoCoin™ (CC), you acknowledge that we reserve the right, at our sole discretion, to suspend or permanently terminate your access to CocoCoin services, either partially or in full, for any reason. We may also suspend or freeze your account at any time, without prior notice, and will not be held liable to you or any third party for such actions. However, we maintain the right to retain your account’s transaction history, related data, and use this information as necessary. We may also terminate your account and freeze your access under the following conditions:

(a) If you attempt to register again with CocoCoin after having been previously terminated, either directly or under a different name.

(b) If the email address provided by you is invalid, undeliverable, or if you fail to update your email address after being notified to do so within three working days.

(c) If the user information you have submitted is found to be false, inaccurate, or incomplete.

(d) If you object to any updated terms and conditions and notify CocoCoin that you do not agree to the changes.

(e) Any other circumstances where CocoCoin determines that service termination is necessary.

Upon termination of your services or the freezing of your account, we are under no obligation to retain or share any of your account data, nor to forward any unread or unprocessed information to you or a third party.

CocoCoin™ (CC) also reserves the right to suspend your account immediately and freeze any associated assets if we suspect that your account may be violating our Terms, applicable laws, or regulations. In such cases, we are not responsible for any temporary or permanent changes to your account or access to services, and we may retain transaction data or any relevant information from your account. Account suspension or freezes may occur in the following situations:

(a) If your account is involved in a government investigation, criminal case, or other legal proceedings.

(b) If we detect unusual or suspicious activities on your account.

(c) If we observe unauthorized access to your account.

(d) If a court order or regulatory authority requires us to suspend or freeze your account.

In the event of any of the following, CocoCoin.com reserves the right to cancel your account and terminate services:

(a) If services to you have already been terminated.

(b) If you register again under a different name or via another individual’s details.

(c) If the information you have provided is inaccurate, outdated, or incomplete.

(d) If you choose to cancel your account or notify us that you do not accept any changes to these terms.

(e) If you request a termination of your services with us.

(f) Any other circumstances that warrant a service termination as per CocoCoin’s discretion.

If it is brought to our attention that funds in your account are stolen or otherwise unlawfully obtained, CocoCoin™ (CC) may place a hold on your account. While we are not obligated to do so, we may maintain this hold until any disputes are resolved and evidence of resolution is provided in an acceptable format. CocoCoin™ (CC) will not intervene in any disputes or take responsibility for resolving them. You also agree that we will not be held liable for any inability to withdraw digital assets, execute trades, or access your funds during such periods of suspension or hold..

Once an account is closed, and all outstanding charges or liabilities to CocoCoin™ (CC) are settled, we may allow withdrawal of your funds, depending on your eligibility.

CocoCoin™ (CC) retains custody over your funds, assets, and data, which may be provided to relevant authorities in the event of an account suspension or closure due to fraud, legal violations, or breach of our terms.

If required, we may notify you to close open positions and withdraw your assets from your account within a limited time. Failure to do so may result in CocoCoin™ (CC) taking actions, including:

(a) Treating your account as dormant.

(b) Closing open positions.

(c) Converting digital assets from one type to another (e.g., BTC to USDT).

(d) Closing dormant accounts at any time. CocoCoin will not be responsible for any losses or damages incurred unless caused by fraud or misconduct on our part.

Additionally, you acknowledge and agree that:

(a) If you have engaged in illegal activity or breached these terms, CocoCoin may take appropriate actions to enforce our rights under this Agreement.

(b) If services are suspended or terminated, any outstanding disputes, losses, or expenses will be your responsibility, and you will ensure that CocoCoin is not held liable.

(c) If you entered into an agreement with another member that remains unfulfilled at the time of service termination, CocoCoin has the right to delete the relevant contract and trade details.

(d) We are under no obligation to retain or disclose any information after account termination, except in cases where required by law or if you have unprocessed transactions.

(e) If partial performance of any contract with another member has occurred, we may notify the counterparty of the situation at the time of suspension or termination.

CocoCoin™ (CC) aims to provide seamless access to our services globally and ensures that there are no restrictions or country-specific limitations in place for using our platform.

Intellectual Property

All intellectual property associated with CocoCoin™ (CC), including but not limited to website logos, design elements, databases, graphics, text, software, videos, music, photos, sounds, and any combination of these files, as well as the intellectual property rights related to software compilations, associated source code, and small applications or scripts, are exclusively owned by CocoCoin. You are prohibited from copying, modifying, distributing, transmitting, or using any of the above materials for commercial purposes without explicit permission from CocoCoin™ (CC).

By accepting this Agreement, you acknowledge that you voluntarily transfer and assign, free of charge, all copyright and related rights to CocoCoin™ (CC) for any content you publish on CocoCoin™ (CC), including but not limited to copyrights, distribution rights, lease rights, exhibition rights, performance rights, projection rights, broadcasting rights, network communication rights, production rights, adaptation rights, translation rights, compilation rights, and any other transferable rights you hold as a copyright owner. CocoCoin retains the exclusive right to pursue any legal action for copyright infringement and to obtain full compensation for such violations. This Agreement applies to any content you publish on CocoCoin™ (CC), whether the content was created before or after your acceptance of this Agreement.

You agree not to illegally use or exploit the intellectual property of CocoCoin™ (CC) or any other party while using CocoCoin’s services. If you publish content on CocoCoin™ (CC), you are prohibited from sharing or authorizing its use on other websites or media platforms in any form without CocoCoin’s consent.

Please note, when you use the CocoCoin.com platform or its services, you are not granted any intellectual property rights to the platform/content/images/media etc. The ownership of intellectual property remains exclusively with CocoCoin.

No Professional Advice

We at CocoCoin.com are not a broker, intermediary, agent, or advisor, and we do not have a fiduciary relationship or obligation to you when it comes to any trades or other decisions you make using CocoCoin™ (CC) services. Any communication or information provided by CocoCoin™ (CC) is not intended to be, nor should it be interpreted as, investment advice, legal advice, tax advice, financial advice, trading advice, or any other type of professional recommendation. Unless explicitly stated in this Agreement and other related documents, all trades are processed automatically according to the parameters of your order and in line with our established trade execution procedures. You are fully responsible for determining whether any investment, strategy, or transaction aligns with your personal investment goals, financial situation, and risk tolerance. You are also solely accountable for any losses or liabilities that arise from your actions. We recommend that you seek advice from your financial, legal, or tax professionals to ensure that you are making the best decisions for your specific needs. CocoCoin™ (CC) does not advise or endorse any specific Digital Property for purchase, earnings, sale, or holding, nor do we guarantee that any services we provide are available or compliant with the regulations in any particular jurisdiction. Before deciding to buy, sell, or hold any Digital Asset, it is crucial that you perform your own research and consult your financial advisors. CocoCoin™ (CC) will not be held responsible for any decisions you make regarding Digital Assets based on the information we provide.

Governing Law & Dispute Resolution

Notice of Claim and Dispute Resolution Process:

Before taking any formal legal action, we encourage you to reach out to CocoCoin™ (CC) if you have any concerns. We are committed to resolving issues amicably without the need for legal proceedings, whenever possible. If you have a dispute with CocoCoin, please contact us, and we will assign a ticket number for tracking. We will make every effort to address and resolve the issue internally in a timely manner. Both parties agree to negotiate in good faith to resolve the matter. Any discussions during this process will remain confidential and protected from being used as evidence in any legal actions.

If the dispute cannot be resolved and you wish to pursue legal action against CocoCoin™ (CC), you agree to submit a formal “Notice of Claim” in writing to provide prior notice to us. This Notice of Claim must:

1. Clearly describe the nature and details of the dispute.
2. Outline the specific resolution or remedy you are seeking.
3. Include the ticket number associated with your case.
4. Provide your CocoCoin.com account email.

Please send the Notice of Claim via the email address or link that was provided in your communication with CocoCoin™ (CC). Once the Notice of Claim is received, the dispute can be submitted to arbitration by either party, as outlined in this agreement. To clarify, internal resolution with CocoCoin and submission of a Notice of Claim are required steps before initiating any arbitration or legal proceedings. During the arbitration, settlement offers made by either party will remain confidential and not be disclosed to the arbitrator.

Agreement to Arbitrate:

By using CocoCoin™ (CC) services, you agree that, unless otherwise specified in this Agreement or other legal documents, any disputes or claims arising from or related to your use of CocoCoin™ (CC) services (whether related to contract, tort, fraud, misrepresentation, or other legal theories, and whether occurring before or after the termination of this Agreement) will be resolved through individual (not class) arbitration. Both parties agree that the arbitrator will have the exclusive authority to decide on their own jurisdiction, including any challenges regarding the existence, scope, or validity of the agreement to arbitrate, or any claim's eligibility for arbitration.

Arbitration is a more informal process than a traditional court lawsuit. There will be no judge or jury in arbitration, and judicial review of an arbitration decision is very limited. Discovery (the exchange of information between the parties) may also be more limited than in court. The arbitrator is empowered to grant the same remedies and compensation as a court, including attorney fees if applicable, though the arbitrator cannot award declaratory or injunctive relief outside the arbitration. The arbitration clauses in this agreement will remain in effect even after the termination of this Agreement.

Any arbitration award can be enforced in any court that has jurisdiction over the party being held accountable (or its assets).

Time Limits for Filing Claims:

To file a claim, the party initiating the arbitration must do so within one year from the date they first know, or reasonably should have known, about the issue causing the claim. This includes the internal dispute resolution process described above. No claim may be brought after this one-year period.

If applicable law prevents a one-year limitation period for claims, any claim must be filed within the shortest time period allowed by law..

Class Action Waiver:

You and CocoCoin™ agree that any claims relating to this Agreement or your relationship with CocoCoin™ (CC) as a user (whether based on contract, tort, fraud, misrepresentation, or other legal theories) will only be brought individually and not as part of a class or collective action. You also agree to waive the right to bring any claims as part of a class, collective, representative, or private attorney general lawsuit to the fullest extent permitted by law. Individual arbitration proceedings cannot be combined or consolidated into a single arbitration without the consent of all parties, including us.

Identity Information

At CocoCoin.com, we are committed to complying with Know-Your-Customer (KYC) and Anti-Money-Laundering (AML) laws and regulations. We will take all reasonable measures to ensure that our services are secure and to protect you against any potential risks associated with money laundering. We adhere to the highest standards of identity verification to ensure the safety and integrity of all transactions. Here are the main points of our KYC and AML policies:

(a) We implement and regularly update our KYC and AML policies to meet the required legal standards and to ensure we provide safe and secure services for our users.

(b) We have established internal guidelines and operational rules for our team to follow, ensuring that they provide services in full accordance with these policies.

(c) We maintain robust internal monitoring and trade control systems, including thorough identity verification processes, and have a dedicated team overseeing anti-money laundering efforts.

(d) We take a proactive approach to risk prevention, conducting due diligence and ongoing monitoring of customer activities to ensure compliance with all necessary regulations.

(e) We conduct regular reviews and inspections of active trades to identify any suspicious activity.

(f) We are required to report any suspicious transactions to the appropriate authorities in accordance with applicable laws.

To use CocoCoin™ (CC) services, you must provide accurate and complete identity information, including but not limited to proof of identity, proof of address, and contact details.

CocoCoin will verify the information you provide, and if we determine that the information is incomplete or inaccurate, we may ask you to submit additional documents to confirm your identity. Failure to provide these documents may result in restrictions on your ability to access certain features or services on CocoCoin™ (CC).

You agree to keep your identity information up to date and ensure it is accurate at all times. If there are any changes to your personal information, you must update your profile on CocoCoin™ (CC) promptly to ensure the information we hold is always current.

Depending on the laws of your jurisdiction and the nature of your entity, the specific information we collect may vary.

If you have registered as an individual, we will generally request the following:

(a) Personal Information: Your full name, address (including permanent address if different), date of birth, nationality, and any other relevant details. Identity verification will be based on official documents, such as a passport, national identity card, or other government-issued identification.

(b) Photo Identification: Before completing your registration, you will need to submit a photo of yourself holding your identity document clearly in front of your chest.

(c) Contact Information: Your valid phone number and email address.

For companies or other legal entities, we will request the following information to determine the true beneficiary of your account:

(a) Corporate registration documents, including your company’s enrollment and registration certificates, articles of incorporation, and any other founding documents.

(b) Detailed information on your company's ownership structure, along with a resolution from the board of directors designating the authorized representative responsible for managing the company's account with CocoCoin™ (CC).

(c) The identity documents of the company's directors, major shareholders, and authorized signatories, in accordance with the applicable rules.

(d) The company's business address and any other mailing address if it differs from the primary business location.

(e) Other necessary documentation, as required by law, including official certificates and documents from the relevant authorities, depending on the jurisdiction of your company.

Please note that all identity documents must be provided in English. If your documents are in a different language, you will need to have them translated into English and notarized to ensure accuracy.

The following documents are required:

(a) You must provide both the front and back copies of your identity documents.

(b) A photograph of you holding your identity document in front of your chest.

(c) Any submitted certification documents must be checked against the original documents. If a certified professional can verify that the copy is a true and accurate representation of the original, such copies will be accepted. Certified professionals may include ambassadors, judges, or notaries public.

(d) If you are a business, we may need to verify the identity of the ultimate beneficiary or controller of your account. This is to ensure that we know who ultimately owns or controls the entity using our services. For businesses, we will verify the identities of any shareholders holding 10% or more of the company’s voting equity.

By following these procedures, we ensure the safety and security of all users and comply with international standards for preventing money laundering and protecting financial transactions. Please ensure all the information you provide is accurate, up to date, and complete.

Anti-Money Laundering (AML) Policy

We at CocoCoin™ (CC) committed to maintaining the integrity of the platform and ensuring the security of all users. To achieve this, we will implement reasonable measures to monitor and supervise trading activities to identify and prevent any suspicious transactions. In line with these efforts, CC reserves the right to take appropriate actions, at its sole discretion, to address any suspicious activities carried out by users. These measures may include:

(a) Reporting Suspicious Activities: If we detect any suspicious trading activities, CocoCoin™ (CC) may report such activities to the relevant regulatory authorities to comply with applicable laws and regulations.

(b) Trading and Withdrawal Limits: To enhance the security of the platform, CC regularly sets and adjusts daily trading and withdrawal limits based on security requirements and the ongoing status of the trading environment.

(c) Temporary Restrictions: In the event that suspicious activity is detected, we may temporarily restrict or freeze trading activity on an account while we conduct further investigations. This is done to protect both your assets and CocoCoin’s assets, and to comply with any legal or regulatory investigations or requests.

(d) Monitoring Trading Patterns: We closely monitor all user activities and trading behaviors. If excessive or irregular trading is observed on your account, which deviates from typical trading patterns, CC will evaluate and assess whether such trades may be deemed suspicious.

In cases where we identify a trade as suspicious, based on our assessment, we reserve the right to take necessary actions to protect the integrity of the platform. These actions may include suspending or denying the trade, and if applicable, reversing the trade. Additionally, we may report these activities to the relevant authorities without prior notice to the user involved.

Our goal is to ensure a secure environment for all users and comply with international standards for anti-money laundering, while also safeguarding the platform from illicit activities.

Miscellaneous

Independent Parties

CocoCoin™ (CC) operates as an independent contractor and not as your agent under this Agreement. This Agreement should not be interpreted as establishing any association, joint venture, partnership, or franchise between you and CocoCoin™ (CC).

Entire Agreement

This Agreement represents the full and complete understanding between the parties regarding the use of CC Services. It supersedes all previous written or oral agreements. No custom practices or methods of dealing between the parties shall alter, supplement, or modify the terms outlined in this Agreement.

Interpretation and Changes

CocoCoin™ (CC) reserves the right to modify, revise, or amend this Agreement at any time. Any changes will take effect immediately after being published on CocoCoin’s website or app. It is your responsibility to periodically review the relevant pages to ensure you are aware of the most recent version of this Agreement. If you disagree with any changes, your only remedy is to discontinue using CC Services and deactivate your account. Unless otherwise stated, CocoCoin™ (CC) will not be responsible for any modification or termination of CocoCoin™ (CC) Services by you or any third party, or for the suspension or termination of your access.

Language & Translations

This Agreement may, at CocoCoin’s sole discretion, be translated into languages other than English for convenience. In case of any ambiguity, inconsistency, or omission between the English version and any translated version, the English text will prevail.

Force Majeure

CocoCoin™ (CC) will not be held liable for delays or failures to perform obligations under this Agreement if such delays or failures are due to causes or conditions beyond CocoCoin’s reasonable control.

Severability

If any part of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The unenforceable or invalid part will be interpreted to the fullest extent permissible under applicable law.

Assignment

You are not permitted to assign or transfer any rights to use CocoCoin™ (CC) Services or any rights or obligations under this Agreement without prior written consent from CC. However, CocoCoin™ (CC) may assign or transfer its rights or obligations, in whole or in part, without requiring your consent or approval.

Waiver

The failure of either party to enforce any provision of this Agreement does not waive the right to enforce that provision or any other provision in the future. Similarly, the waiver of any violation or breach by one party does not waive the right to address subsequent violations or breaches of the same or other provisions.

Third-Party Website Disclaimer

CocoCoin™ (CC) may provide links to third-party websites through its services. However, this does not imply endorsement by CocoCoin™ (CC) of any products, services, or information provided on those websites. CC does not guarantee the accuracy of the content on these third-party websites. If you incur any loss or damage from using such third-party services or products, CocoCoin™ (CC) will not be liable. Additionally, since CocoCoin™ (CC) has no control over the terms or privacy policies of third-party websites, we recommend that you review those policies carefully before using them.